Accessibility Statement

Last Updated: March 2, 2024

Visiflowery is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Conformance Status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible for people with disabilities and user-friendly for everyone.

Measures to Support Accessibility

Visiflowery takes the following measures to ensure accessibility:

  • Include accessibility as part of our mission statement
  • Integrate accessibility into our procurement practices
  • Provide continual accessibility training for our staff
  • Assign clear accessibility goals and responsibilities
  • Employ formal accessibility quality assurance methods

Technical Specifications

Accessibility of our website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • CSS
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and Alternatives

Despite our best efforts to ensure accessibility, there may be some limitations. Below is a description of known limitations and potential solutions. Please contact us if you observe an issue not listed below.

Known Limitations

  • Uploaded images: Images uploaded by users may not have text alternatives because we cannot ensure the quality of contributions. We monitor user uploaded content and typically repair issues within 2 business days.
  • Third-party content: Some content may be provided by third parties not under our control. We work with these providers to improve accessibility but cannot guarantee full compliance.
  • Archived content: Older content may not meet current accessibility standards. We are working to update this content progressively.

Assessment Approach

Visiflowery assessed the accessibility of our website by the following approaches:

  • Self-evaluation
  • External evaluation
  • Automated testing tools
  • Manual testing with assistive technologies

Feedback Process

We welcome your feedback on the accessibility of our website. Please let us know if you encounter accessibility barriers:

  • Email: info@visiflowery.com
  • Phone: +380670103800
  • Address: vul. Soborna, 39 (korpus K1), 2y poverkh, Sumy, Sumy Oblast, Ukraine, 40007

We try to respond to feedback within 5 business days.

Compatibility with Browsers and Assistive Technology

Our website is designed to be compatible with the following assistive technologies:

  • Screen readers including JAWS, NVDA, and VoiceOver
  • Screen magnification software
  • Speech recognition software
  • Alternative input devices

Our website is designed to be compatible with recent versions of the following browsers:

  • Google Chrome
  • Mozilla Firefox
  • Apple Safari
  • Microsoft Edge

Accessible Features

Our website includes the following accessibility features:

  • Keyboard navigation support
  • Clear heading structure
  • Descriptive link text
  • Sufficient color contrast
  • Resizable text without loss of functionality
  • Alternative text for images
  • Form labels and instructions
  • Error identification and suggestions
  • Consistent navigation
  • Skip navigation links

Formal Complaints

If you are not satisfied with our response to your accessibility feedback, you may escalate your concern through our formal complaints process. We are committed to resolving accessibility issues and will work with you to find an appropriate solution.

Third-Party Applications

Some functionality on our website may rely on third-party applications or services. While we select vendors who share our commitment to accessibility, we cannot guarantee the accessibility of all third-party content. We encourage you to contact us if you experience difficulties with any third-party features.

Ongoing Efforts

Accessibility is an ongoing effort. We regularly review our website and make improvements to enhance accessibility. Our commitment includes:

  • Regular accessibility audits
  • User testing with people with disabilities
  • Training for content creators and developers
  • Incorporating accessibility into our design and development processes
  • Monitoring emerging accessibility standards and best practices

Contact Information

For questions or concerns regarding accessibility, please contact:

Visiflowery Accessibility Team
Email: info@visiflowery.com
Phone: +380670103800
Address: vul. Soborna, 39 (korpus K1), 2y poverkh, Sumy, Sumy Oblast, Ukraine, 40007

This statement was created on March 2, 2024.